Return Policy

Your satisfaction is important to us at HRReview, and our materials are updated annually to reflect the newest information that may be covered on exams.

30-Day Money Back Guarantee

Our 30-day money back guarantee gives you time to make sure your purchase is perfect. If you need to return it for any reason, we’ll happily provide you with an exchange or refund to your original form of payment, less shipping. *Return shipping will be at the expense of the purchaser.

Our Return Process

  • Unopened material: Return within 30-days of purchase in the original unopened (shrink-wrapped) condition and you will receive a full refund.*
  • Opened material: 80% of your purchase charge will be refunded if materials are received in “like-new” condition (subject to HRReview approval). This covers our 20% restocking and wrapping costs.
  • After 30-days from purchase, no refunds or exchanges are permitted.

How To Prepare A Return

1. Contact us at 630-285-1140 for a Return Authorization Code.

2. Package Your Return and include the following:

  • The original packaging.
  • Printed order acknowledgement received when placing your order.
  • Return Authorization Code.

3. Returning/Shipping Your Package.

  • You can return your material via any carrier (US Postal Service, Federal Express, UPS, etc.) to:

HRReview, LLC
21W176 Shelley Drive
Itasca, IL 60143
Attn: Returns

  • Please insure your shipment for at least the purchase price.
  • Tracking your shipment: For ease of reference we recommend you request a tracking number via the carrier for delivery confirmation.

Once your returned material is received and accepted, your refund or exchange will be processed.

Thank you for your business! Please contact our offices if you have questions about this policy.

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